How Dr. Oetker ensures stable, highly available B2B processes with aurebus

Regular patching and expert support keep SEEBURGER BIS stable, cut downtime by 70%, and push B2B/EDI availability beyond 99%. Dr. August Oetker Nahrungsmittel KG is an internationally operating family-owned company headquartered in Bielefeld and part of the Oetker Group. Dr. Oetker is globally known primarily for food products and is represented in more than 40 countries. In cooperation with aurebus, the SEEBURGER BIS platform is regularly patched and updated to ensure stability, high availability, and technological currency. Through structured maintenance and continuous support, downtime has been significantly reduced, process availability increased, and internal effort sustainably lowered.

Initial situation

We place great value on partnerships based on shared values such as reliability, responsibility, transparency, and sustainable quality. In our collaboration with aurebus, we experience exactly that. For several years now, we have been working with aurebus on keeping our SEEBURGER BIS platform up to date and regularly patched, because we can rely on our system being maintained professionally and consistently. With experience, BIS expertise, and a hands-on mindset in the B2B and EDI environment, aurebus is a valued point of contact for us on all topics related to B2B integration infrastructure.

Measurable results

The added value of working with aurebus is directly visible in our day-to-day operations:

• critical downtime of our BIS systems has been reduced by 70% on an annual basis
• B2B/EDI process availability is now over 99%
• through firmly scheduled, regular patching and updating of our integration landscape, we save around 10 days of effort each year
• the time gained now flows into innovation and further development
• thanks to the ongoing support from aurebus, we know that our B2B integration landscape is always up to date with the latest technology

aurebus service portfolio

This aurebus service portfolio is valuable to us:

• dedicated contacts
• an aligned schedule for maintenance activities
• cost transparency through fair pricing and cost estimates
• consultants contribute improvement suggestions
• advice on the overall architecture
• responsive support during hypercare phases after updates

Further development of the integration landscape

We are supported by aurebus in the further development of our B2B integration landscape:

• evolution towards a BIS active-active cluster
• introduction of the BIS Datastore

For us, this is an investment in additional fault tolerance and the future viability of our global processes.

Added value and collaboration

“We place great value on partnerships based on shared values such as responsibility, reliability, transparency, and sustainable quality. In our collaboration with aurebus, we experience this.

For several years, we have been working with aurebus to keep our SEEBURGER BIS platform current and regularly patched, because we can rely on our system being professionally and consistently maintained. With experience, BIS expertise, and a hands-on mentality in the B2B and EDI environment, aurebus is a valued partner for us on all B2B integration infrastructure topics.

With aurebus, we have a partner who takes responsibility and ownership seriously – with a high level of personal commitment. This helps us ensure the stability, security, and continuous development of our global B2B processes.”

Bjoern Waninger
Team Lead EDI, International IT
Dr. August Oetker Nahrungsmittel KG