Integration with Xentral Cloud ERP System.

Accente International GmbH stands for decades of expertise in Asian markets and innovative product development in fireplaces and BBQs.

Requirements

A key part of our business model is to ensure efficient and reliable logistics processes to guarantee a smooth supply chain for our major customers.

“In this context, we sought a solution to seamlessly integrate orders from our DIY retail customers into our Xentral Cloud ERP system, enabling automated and error-free transmission of delivery and invoice data.”

Experience with Other Providers

Previously, we used a seemingly cost-effective solution from another provider. However, we repeatedly found that it did not meet our quality standards. Errors occurred during data transmission, and the provider was difficult to reach when problems arose. These experiences made it clear that we needed a more reliable solution with a dedicated point of contact to meet both our customers’ expectations and our own standards.

Switching to aurebus

By switching to aurebus, we successfully implemented our project. The integration of our three DIY retail customers was carried out collaboratively and at eye level. The personal support provided by aurebus was particularly valuable: we were assigned a dedicated contact person who guided us through the entire implementation process and was always available. Even during their absence, an organized backup ensured that our requests were addressed promptly.

“Another advantage was the technical implementation. Instead of relying on older Xentral ERP interfaces, aurebus utilized the latest REST API interfaces. This has given us a sustainable solution that integrates well into our system and is prepared for potential future developments in the ERP landscape.”

The proactive, high-quality error monitoring provided by aurebus particularly impressed us. Transactions are monitored in real time, ensuring that potential issues are identified and resolved immediately rather than being discovered through customer complaints or delays. This gives us and our customers confidence and ensures smooth operations—an essential advantage over our

Conclusion

Overall, we find working with aurebus to be far more goal-oriented and reliable. The contacts at aurebus bring both technical expertise for our modern Xentral ERP system and a strong understanding of the business requirements of our industry. As a result, we are comprehensively supported in a way that is specifically tailored to our needs and challenges.

With this partnership, we can now offer our DIY retail customers an error-free, automated connection and streamline our business processes. This is a crucial step for us as a company and, most importantly, for our customers.

Alexander Dobenecker – Managing Director
Accente International GmbH